Types of Known Scams to Avoid

Types of Known Scams to Avoid

AutoSettle is designed to protect Buyers and Sellers from online fraud—but staying informed is just as important. Here are some common scams to watch for when buying or selling a vehicle online:

1.  Off-Platform Payment Requests

If someone asks you to pay a deposit or complete the transaction outside of AutoSettle, that’s a major red flag.

Always use AutoSettle’s built-in payment system for security and record-keeping - this is what we built it for!

2.  Fake Invoices or Receipts

Scammers may try to send counterfeit payment receipts or claim to have transferred funds that never arrived.

  • AutoSettle never asks you to accept a screenshot as proof of payment.

  • Don't accept any requests to accept payments outside of AutoSettle.

  • Only trust payments confirmed through the platform.


3.  Overpayment Scams

A Buyer might offer to pay “extra” manually (and outside of the AutoSettle platform) and then ask you to refund the difference - only for the original payment to bounce.

Never accept overpayments. Stick to the agreed amount and don't accept any requests to accept payments outside of AutoSettle.


4.  “Agent Pickup” or Shipping Scams

A Buyer might claim to use a third-party “agent” or shipping company and ask you to send money for delivery costs.

Avoid any scenario where you're asked to pay upfront for logistics and outside of the AutoSettle platform. 


5.  Phishing Links & Fake Platforms

You may receive links to fake websites or login pages that look like AutoSettle.

  • Never click unfamiliar links.

  • AutoSettle will never ask for your login details via email or text.


What to Do If You Suspect a Scam

  • Stop communication immediately

  • Do not make any payments

  • Use the in-app reporting feature

  • Contact AutoSettle Support 24x7


Staying informed is your first layer of protection. AutoSettle provides the rest.
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